New wooden puzzle and new wooden games for wholesale order #knobelholzde

red cube puzzle box knobelbox, knobelholz, knobelspiel großhandelWooden games and wooden puzzle handcrafted for wholesale

Hello follow us and be member of the new knobelholz.de community. We show you the new wooden puzzle and wooden games in our order list or you check the category all wooden games and all wooden puzzle. We have a special whole sale level for our clients ...

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Games and puzzle handcrafted in samanea wood for wholesale

snake cube puzzle in 6 level monkey pod wooden puzzle box

Wooden games and wooden puzzle in many styles and difficult level

High quality puzzles, brain teasers and games of natural Samanea wood for the whole family. Tricky puzzles and games from Monkey Pod wood in a noble design. We produce 3D and 2D puzzles, puzzle games, dice games, and strategy games from Samanea wood....

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Ajongoo family game color cube chess new strategy game from Knobelholz.de

start position of ajongoo colour dice chess from knobelholz.deAjongo the new color chess game for 4 player with dices

Ajongoo is an exciting strategy and entertainment game for 2 to 4 people who play chess with four dices ... that can be entertained very easy or very strategic game, funny and great game, just here the instruction and new game rules for Ajongoo colour cube chess ...

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The dice game Pig Hole, Big Hole most popular dice game for the whole family

Pig game Pig Hole, Big Hole the dice game for the whole family of Knobelholz

Pig Hole Schweinchenspiel, the most popular dice game from Knobelholz.de

The exciting story of how our most popular game Big Hole turned into the pork game Pig Hole, briefly told here. The Big Hole dice game for the whole family was a popular game until it came to a fixed idea and has been further developed by us, in the team knobelholz.de ....

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solutions and rules of games

Here are all the solutions for puzzle and the rules for games.

solutions for 2D puzzle in Samanea woodsolutions for all 3D wood puzzle from Samanea packing problems from Monkey Pod wood here are the solutions

   solution 2D puzzle              solutions 3D puzzle              packaging systems

 

solutions for all our Samanea wooden string puzzleplay rules for dice games from Monkey Podinstructions and rules for strategy game from Samanea wood

solutions for string puzzle        rules dice games                rules strategy games

 

We know that it is not always possible to find the solution to solve the puzzle alone. Here is the help. In the category Solutions and Laws, for all our puzzles and games, made by Samanea Holz from Knobelholz.de, you will find the solution for your wooden puzzles or the game guide you are missing. Whenever you think you have now found the right one, it still comes before the last part or the last 2 pieces do not want to fit into the game and so is nothing with the solution of the puzzle or the game. This makes some people crazy and therefore here the solutions to our wooden puzzles from Monkey Pod wood and playing rules to all the games we found so, in the world. We hope that you try to solve a puzzle yourself with fun. But if you could not solve it yourself here finally, to find the right way, our resolutions, in the assumption that you are creative to be it then again alone. Wooden games and puzzles from our Samanea wood, which is also called Rain Tree or Monkey Pod, are really nice to play. All our wooden puzzles and games are environmentally friendly without touching any chemicals and nice touch. All products from our production are made of pure wood and are processed in natural condition and are treated with polish. So, even if you could not solve a puzzle yourself, you have a good time with natural products, made of wood, which sometimes also create headaches. You can find all instructional pages with the respective puzzle resolutions in the respective instructions for the solution, again print.

Solutions, instructions for puzzles and games from Samanea wood

Have fun and we hope that our gameplay and solution is useful for the puzzle, which you have just not solved. We spend a lot of time to make everything clear so you can understand how the puzzle works. In new instructions, photos, videos and graphics, we will show you even better and more precisely how to solve the puzzle. If something is wrong, please use the Knobelholz.de community and ask for help or contact us with a mail. Thank you for sharing and sharing our information, products and resolutions from our website.

Zum Knobelshop

 

Pig Hole Schweinchenspiel, Big Hole the pig dice game play instructions for G-024-1

Pig Hole Schweinchenspiel the pig dice game with 60 cute pigs for whole family to play in woodPig Hole Schweinchenspiel, the most popular dice game by Knobelholz.de with cute and funny pigs. the pig dice game play up to 6 players and they try to get rid of the pigs by rolling the dice. But how? Constantly you get new pigs even you dont want  ... when i get a 6 and lose a pig ?

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Accessibility Statement

Accessibility Statement

Knobelholz Spielzeug Manufaktur GmbH is committed to making its website accessible in accordance with the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz – BFSG) and the technical requirements of European Standard EN 301 549 (WCAG 2.1, Conformance Level AA).

This Accessibility Statement applies to the website: https://www.knobelholz.de

Compliance Status

This website is partially compliant with the requirements of the BFSG and EN 301 549 due to the exceptions listed below. We are continuously working to improve the accessibility of our online shop and services for all users.

Non-Accessible Content

The content listed below is currently not fully accessible for the following reasons:

  1. PDF Documents and Downloads:

    Some older PDF files (e.g., product manuals, puzzle solution guides, or catalogs) are not yet structured accessibly. New documents are being progressively prepared in an accessible format.

  2. Image Descriptions (Alt Texts):

    Due to our extensive product catalog, a few individual product images or decorative graphics may currently have incomplete or missing alternative text descriptions. We are continuously revising our image descriptions.

  3. Videos and Animations:

    Certain embedded product or explanatory videos may currently lack closed captions or audio descriptions.

If you encounter barriers that prevent you from accessing any content on our website, please contact us directly. We will gladly provide the required information in an alternative, accessible format.

Preparation of this Accessibility Statement

This statement was prepared on August 11, 2026.

The assessment of accessibility is based on a self-assessment performed by our company.

Feedback and Contact Information

Have you noticed any accessibility issues or barriers regarding content on our website? Or do you have questions about accessibility? Please feel free to get in touch with us:

Knobelholz Spielzeug Manufaktur GmbH

Brandenburger Str. 39

15754 Heidesee / OT Friedersdorf

Germany

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: +49 (0) 177 8199200

Enforcement Procedure / Conciliation Body

If you do not receive a satisfactory response after contacting us, you may contact the competent enforcement body. They will assist you in enforcing your rights regarding accessibility:

Conciliation Body under the German Equal Opportunities for Persons with Disabilities Act (BGG)

Schlichtungsstelle nach dem Behindertengleichstellungsgesetz

at the Federal Government Commissioner for the Matters of Persons with Disabilities

Mauerstraße 53

10117 Berlin, Germany

Phone: +49 (0) 30 18 527-2805

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Web: www.schlichtungsstelle-bgg.de

Community Guidelines

Terms of Use and Community Guidelines for the Knobelholz.de Community

Welcome to our community! The exchange of ideas, opinions, and experiences is an essential and valuable part of our platform. We aim to foster a vibrant, interesting, and welcoming exchange of information.

By registering and submitting an application to participate in this community, you, as the "User," agree to the following terms and conditions.

§ 1 Scope and Subject Matter of the Agreement

(1) These Terms of Use govern the contractual relationship between Knobelholz Spielzeug Manufaktur GmbH (hereinafter referred to as the "Operator") and the registered users (hereinafter referred to as the "User") of the community platform on Knobelholz.de (hereinafter referred to as the "Platform"). (2) A free-of-charge user agreement regarding the use of the Platform is established upon submission of the registration form and activation of the account based on these terms. (3) The Operator reserves the right to amend these Terms of Use with future effect. The Operator will inform the User of any changes in a timely manner (e.g., via email or system notification). The changes shall be deemed accepted if the User does not object within four weeks of receiving the notification or continues to actively use the Platform after this period has expired.

§ 2 Registration and Access

(1) Use of the Platform is only available to authorized and registered users and requires registration providing truthful information. There is no legal entitlement to admission to the Platform. (2) The User is obligated to keep their access data (especially the password) confidential, protect it from access by third parties, and refrain from any actions that could open the Platform to unauthorized third parties. Transferring the user account to third parties is prohibited.

§ 3 Discussion Culture, Code of Conduct, and Prohibited Content

(1) Every User has the right to express their opinion freely. To ensure the quality of posts and subsequent discussions, an objective exchange with high-quality content is required. Personal attacks, threats, insults, or abuse will not be tolerated. (2) It is strictly prohibited to upload, distribute, or reproduce content (posts, blogs, comments, media, or other materials) on the Platform that:

  • constitutes a criminal offense (e.g., defamation, slander, incitement to hatred, threats);

  • is vulgar, harmful, unlawful, obscene, pornographic, or abusive;

  • constitutes any form of hate speech or discrimination based on religion, race, nationality, gender, sexual orientation, age, or disability;

  • infringes upon copyrights, trademarks, patents, trade secrets, or other proprietary rights of third parties. (3) The User agrees not to intentionally flood discussions with repetitive, meaningless messages, chain letters, junk mail, or other promotional measures (spam).

§ 4 Antitrust and Competition Law

(1) Contributions are posted and retrieved to facilitate open discussion and the exchange of information among users. The Platform must not be used as a mechanism to induce commercial activity or any other unlawful concerted action. (2) In particular, the User agrees that discussions regarding fees, prices, discounts, business strategies, or any other anti-competitive behavior in public posts, groups, and chats are strictly prohibited.

§ 5 Granting of Rights of Use

(1) The User generally retains the copyright to the content they create. (2) By publishing content on the Platform, the User grants the Operator a simple, non-exclusive, sublicensable, geographically and temporally unrestricted, irrevocable, and transferable right to use, reproduce, distribute, make publicly accessible, re-share, and edit the content to the extent necessary (e.g., for technical reasons or formatting purposes) within the scope of operating the Platform. (3) The right of use remains in effect even in the event of termination of the user agreement or deletion of the user account, provided that no statutory obligations (e.g., deletion claims under the GDPR) conflict with it.

§ 6 Moderation, Content Reporting, and Suspension (DSA Compliance)

(1) The Operator does not conduct a continuous or comprehensive pre-screening of content posted by users. However, if the Operator becomes aware of illegal content or violations of these guidelines, such content will be reviewed promptly and removed if necessary. (2) Users may report illegal content or violations to the Operator or moderators using the reporting mechanisms provided. (3) If a User violates these terms, the Operator may, at its reasonable discretion, take the following measures:

  • Issue a warning to the User;

  • Temporarily or permanently suspend specific features;

  • Delete or edit affected content (e.g., unauthorized quotes);

  • Temporarily or permanently suspend the user account (termination for good cause). (4) The Operator will inform the affected User of the measure taken and the underlying reasons (in accordance with the Digital Services Act), unless prohibited by legal reasons. The User has the right to submit a statement within the scope of the internal complaint management system.

§ 7 Liability and Responsibility

(1) The User is solely responsible for the content of their posts and the resulting consequences. The User warrants that their posts do not infringe upon the rights of third parties. (2) No Professional Advice: The content and opinions available on the Platform represent solely the personal views of individuals. They do not constitute professional, legal, medical, or accounting advice and do not dictate internal corporate business decisions. If necessary, a qualified professional should be consulted. (3) Liability of the Operator: The Operator assumes no guarantee for the reliability, accuracy, timeliness, or constant availability of the Platform and the information published by users. For third-party content, the Operator is only liable from the time it becomes aware of a concrete legal infringement. In the event of its own breaches of duty, the Operator is liable without limitation for intent and gross negligence; for slight negligence, it is only liable for breaches of essential contractual obligations (cardinal obligations) as well as for damages resulting from injury to life, body, or health. (4) All external links available on the Platform are independent. The Operator provides no warranty for the accuracy of such content; external links do not imply endorsement or endorsement by the Operator.

§ 8 Indemnification by the User

The User agrees to indemnify, defend, and hold harmless the Operator, its executive officers, and employees from any claims, costs, or liabilities (including reasonable legal fees) asserted against the Operator by third parties due to an infringement of their rights by the content posted by the User or through any other contractual breach or misuse of the Platform. This does not apply if the User is not responsible for the infringement.

§ 9 Term and Termination

(1) The user agreement is concluded for an indefinite period. (2) The User may terminate the user agreement at any time without notice by voluntarily deleting their account or by notifying the site moderator or admin. (3) The Operator may terminate the user agreement with a notice period of two weeks. The right to immediate termination or suspension for good cause (§ 6 Paragraph 3) remains unaffected.

§ 10 Data Protection

The Operator values and respects the privacy of its users as well as the security of personal data. The collection and processing of users' personal data is carried out strictly in compliance with applicable data protection laws (in particular, GDPR and BDSG).

Detailed information on how data and cookies are used and how you can manage your data in your own profile can be found in our separate [Privacy Policy] (please link to your privacy policy here).

§ 11 Final Provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). (2) A specific waiver by the Operator of any provision of this agreement on a specific occasion does not establish a waiver for the future. (3) Should individual provisions of this agreement be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected (Severability Clause).

We wish you a lot of fun, a great time, and engaging conversation partners in our community! Knobelholz.de - Community

terms and condition community

Terms and Conditions for the Knobelholz.de community ("Site") Use

 

By accepting an invitation to join this Site, you ("User") hereby agree to the following terms and conditions as set forth below. knobelholz.de community may amend these terms and conditions at any time and shall promptly post any amendments on this Site.

 

No Offensive or Proprietary Content.

User shall not upload, distribute or reproduce any post, content or materials on the Site ("Postings") that contains defamatory, libelous, vulgar, harmful, unlawful, obscene, pornographic, abusive, or illegal material, content or images of any kind. Any form of Hate Speech or discrimination on the basis of religion, race, nationality, gender, sexual preference, age, disability, etc. will not be tolerated and User shall be subject to removal.

User agrees to comply with all applicable intellectual property laws such as copyright, trademark, patent and trade secret laws through their Postings. Examples of Intellectual Property include, but are not limited to, articles, books, publications, music, video, artwork, photos, and internal business documents or manuals.

 

You are Responsible for Your Words.

User is solely responsible for the content of their Postings and subsequent consequences.

The Site is available to authorized users of the Site and User agrees not to link or perform any other action that may open the Site to third parties.

 

Be Aware of Anti-trust Issues

Postings are submitted and accessed for the purposes of enabling an open discussion between Users. The Site should not be used as a mechanism to effectuate a restraint of trade or any other illegal concerted action. Specifically, User agrees that discussions of fees, pricing or other anti-competitive behavior are strictly prohibited.

The Site provides content that may demonstrate alternatives from which Users can tailor their own policies, practices or conduct comparative due diligence, suitable to their particular operational circumstances.

User acknowledges and agrees that the opinions posted to the Site shall not determine internal company business decisions as this is the responsibility of the individual institution's business judgment. The Site takes no responsibility for such individual business judgments.

 

Privacy

Knobelholz.de values and respects the privacy of its Users and the security of Users' personal and business information. This paragraph section explains how the Knobelholz.de will treat data and personal information submitted to us. Knobelholz.de monitors User's use of the Site and may remove any Postings as indicated in this Terms of Use. While Knobelholz.de has the right to remove any Postings on the Site, Knobelholz.de is not responsible for any materials posted by Users and disclaims all liability for such Postings. Knobelholz.de will not disclose personally identifiable information associated with User's use of the Site to any third parties not affiliated with Knobelholz.de except to comply with the law, a court order or to duly authorized investigative agencies.

The Knobelholz.de does not share personal identifying information about Site's Users to any third party. However, Knobelholz.de does gather and collect information regarding the User's use of our Site in order to assist in market evaluation and for other purposes as reasonably determined by the Knobelholz.de. The information gathered will be (i) personal information voluntarily supplied by User when User registers on Site; and (ii) tracking information collected as the User navigates Site. Once User has provided personal identifying information, it will only be used for purposes of managing the Site and collecting navigation history and data, or for such other purposes as described at the point of data collection. Such information will not be transferred to other parties unless otherwise stated at the point of data collection.

Information is collected about User on Site information through technology and tools, including cookies. Knobelholz.de aggregates and analyzes this information in order to learn more about how our Site is used and how to deliver better products and services. Please note that User will not be able to access certain areas of our Site if your computer does not accept cookies!

To view and edit your personal information, please visit the appropriate part of our Site.

Knobelholz.de reserves the right at all times to disclose any information necessary to satisfy any law, regulation, or government request.

 

Debate Issues, Not One Another.

User is encouraged to speak freely and support debates by voicing personal opinions or preferences on posted issues. Personal attacks, threats or abuse will not be tolerated.

User agrees not to attribute quotations to individuals for the purpose of furthering opinions, debates, discussions, or support on any topic areas or to bolster the credibility of a proposition based on the attribution supplied by User without the individual's permission. faceblogs.eu may remove all quotations that appear that are in violation of this term.

User agrees to not deliberately disrupt discussions with repetitive, offensive, meaningless, or SPAM messages.

 

No SPAM, Please.

 

User agrees that the Postings shall not contain Spam, chain letters, junk mail, or other solicitations. User agrees not to use any Postings, information or names contained on the Site for distribution lists to any third party without specific permission from that individual allowing such use.

 

Link with Cautions

In order to comply with copyright law, User agrees to respect the intellectual property rights of others and shall only submit Hypertext linking to either

The home page (no internal web site pages) of any for-profit or private website; or

Any page of a public document, government website, or public institution website.

User will respect authors' rights and shall not provide direct links to news sources, publications, or articles without the express permission of the author or website owner. Information, such as title, author, publication date, and publication name are allowed to be provided as long as it does not accompany an unauthorized link.

User shall not post any framing or in-line imaging to any content, web site, or like material onto the Site from any third party web site without express written permission from the web site owner to re-post web site content in that manner.

Any links available on the Site are independent of this site and Knobelholz.de makes no representation or warranty as to the accuracy or authenticity of such content and shall not be construed as a sponsorship or endorsement of any kind.

 

No Advertising.

User shall not advertise or offer for sale any goods or services, or any similar activities, on the Site. Knobelholz.de reserves the right to post any informational marketing material about its products, services, and those endorsed by the Knobelholz.de.

 

Not Professional Advice.

User acknowledges that the Postings are merely the opinions of individuals and neither the Postings nor the Site contains professional, legal, or accounting advice. If User requires professional advice, please consult the appropriate professional.

Knobelholz.de's Responsibility.

Knobelholz.de assumes no responsibility for the timeliness, delivery, deletion, or failure to store Postings.

Knobelholz.de reserves the right to remove any Postings without notice for any reason at any time in its sole discretion, as well as the ability to block User for any inappropriate or prohibited conduct, behavior or Postings.

Knobelholz.de reserves the right to redistribute, edit, post, display, modify, transmit, or delete any Postings by User without separate permission from User as the Postings itself signifies User's consent.

 

Site's Intellectual Property/Ownership.

By submitting content to the Site, User hereby grants the Knobelholz.de a perpetual, royalty free, world-wide, unlimited license to use, reproduce, distribute, sell, license, or sub-license the Postings in any manner and by any means, either now known or hereinafter created, including the ability to create derivate works or compilations, there of General Provisions.

 

Representations and Warranties

Knobelholz.de makes no warranty or representation regarding any Postings, content, discussions, or results obtained from the use of the Site by the User. Knobelholz.de makes no warranty or representation regarding the reliability or accuracy of any information obtained from the Site posted by Users.

Knobelholz.de makes no warranty or representation as to the technological services provided by use of the Site, including but not limited to, uninterrupted, timely, secure, or error free services.

User represents and warrants that no Postings shall neither violate or infringe a third party's intellectual property rights nor contain any matter that is libelous or otherwise unlawful.

 

Disclaimers

Knobelholz.de expressly disclaims all warranties of any kind, whether express or implied, including without limitation any warranty of merchantability or fitness for a particular purpose or non-infringement. The Site provided by the Knobelholz.de service.

Knobelholz.de is not responsible for any Postings, whether inaccurate or incorrect, by the User or in any way connected to any of the Services provided by the Site.

The inclusion of any link to any website does not denote any approval, sponsorship, or endorsement by the faceblogs.eu Knobelholz.de and faceblogs.eu Knobelholz.de is not responsible for the content, accuracy, or opinions expressed on those linked websites.

 

Indemnity

User agrees to defend, indemnify and hold harmless the Knobelholz.de , its officers, directors, employees, agents, subsidiaries, or affiliates for any claims, costs, or liability related to any breach by User of the provisions of these terms and conditions or related to any claim of infringement or violation of the intellectual property or other rights of any third party for any of the User's use of the Site or Postings under this Agreement.

 

Limitation of Damages

In no event will Knobelholz.de be responsible for special, indirect, incidental, exemplary, punitive or consequential damages, including lost profits, which the User may incur or experience on account of entering into or relying on this Agreement, even if Knobelholz.de has been advised of the possibility of such damages.

 

Governing Law

These terms and conditions are governed and construed under the laws of the Germany

Compliance with the Law

 User shall fully comply with all laws, ordinances, rules and regulations which are applicable to User's performance under this Agreement. User agrees to indemnify and hold the Knobelholz.de harmless from any and all claims, damages and expenses, including, but not limited to actual attorney's fees, resulting from User's failure to comply with any such laws.

 

Termination

Knobelholz.de, in its sole discretion, may terminate any and all access of User for any reason, including, without limitation, any violation, breach or assignment of this Agreement.

User may voluntarily terminate their account by notifying the Site Moderator.

This Site is for the use of authorized participants only. If User shall not maintain its enrollment status, then the User will be automatically terminated from the Site until such time that they have an active membership.

 

Notice

For questions, concerns or issues regarding the Site please contact the Site Moderator listed.

Any notice hereunder shall be given to the Site Moderator and shall be effective and deemed delivered upon receipt.

 

Confidentiality

Knobelholz.de shall use its best efforts to maintain the confidentiality of the User on the Site. However, Knobelholz.de shall not be responsible for any harm that User suffers as a result of a breach of confidentiality.

 

Entire Agreement

A specific waiver by Knobelholz.de of any provision of this Agreement on any particular occasion and for any reason will not be deemed to be a basis for any automatic waiver of the same or any other provision in the future

The terms and conditions of the Site are affirmatively accepted by User upon initial use of the Site or becoming a member of the Site. The terms and conditions constitute the entire agreement between User and Knobelholz.de regarding the Site and its related services.

 

Thank You for agree our terms and conditions

 

Knobelholz.de

 

Right of Withdrawal for Consumers

Right of Withdrawal for Consumers

Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.

To exercise your right of withdrawal, you must inform us:

Knobelholz Spielzeug Manufaktur GmbH

Brandenburger Str. 39

15754 Heidesee

Germany

Phone: +49 (0) 33767 81992

Fax: +49 (0) 33767 81990

Mobile: +49 (0) 177 8199200

Email: service@knobelholz.de

by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Model Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and return it.)

To:

Knobelholz Spielzeug Manufaktur GmbH

Brandenburger Str. 39

15754 Heidesee

Germany

Fax: +49 (0) 33767 81990

Email: service@knobelholz.de

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):

Ordered on (*)/received on (*)

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

(*) Delete as appropriate.

End of Cancellation Policy

Data protection

Privacy Policy

1. Privacy at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified.

Data Collection on Our Website

  • Who is responsible for data collection on this website?

    Data processing on this website is carried out by the website operator:

    Knobelholz Spielzeug Manufaktur GmbH. You can find our contact details in the site notice (Impressum) of this website or in Section 2 of this Privacy Policy.

  • How do we collect your data?

    On the one hand, your data is collected when you provide it to us (e.g., by entering information into an order or contact form). Other data (e.g., technical data such as your internet browser, operating system, or time of page access) is collected automatically or after your consent when you visit the website via our IT systems.

  • What do we use your data for?

    Part of the data is collected to ensure the error-free provision of the website. Other data can be used to fulfill contracts, process your inquiries, or analyze your user behavior.

2. General Notes and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations (GDPR, BDSG) and this Privacy Policy.

Information on the Controller (Responsible Party)

The controller responsible for data processing on this website is:

Knobelholz Spielzeug Manufaktur GmbH

Managing Director: Jens-Uwe Buda

Brandenburger Str. 39

15754 Heidesee / OT Friedersdorf

Germany

Phone: +49 (0) 177 8199200

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Storage Duration

Unless a specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods).

Statutory Rights of the Data Subject

You have extensive rights regarding the processing of your personal data (including access, rectification, erasure, and data portability). A detailed listing and explanation of these rights can be found in Section 9 of this Privacy Policy.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

3. Data Collection, Hosting, and Technology

External Hosting

Our website is hosted by an external service provider (hoster). Personal data collected on this website is stored on the hoster's servers.

  • Service Provider: ALL-INKL.COM - Neue Medien Münnich, Hauptstraße 68, 02742 Friedersdorf, Germany

  • Purpose: Hosting serves the secure, fast, and efficient provision of our online offer by a professional provider.

  • Legal Basis: Processing takes place in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in a correct and secure provision of our website. We have concluded a Data Processing Agreement (DPA) with the provider pursuant to Art. 28 GDPR.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and version as well as the operating system used

  • Referrer URL (the previously visited page)

  • Hostname of the accessing computer / IP address

  • Time of the server request

Purpose of Processing: Technical delivery, stability, and security of the website.

Legal Basis: Art. 6(1)(f) GDPR (legitimate interest in an error-free and secure operation).

Cookies and Consent Management (Consent Banner)

Our website uses cookies. These are small text files that are stored on your end device.

  • Technically Necessary Cookies: These are strictly necessary for the basic operation of the website (e.g., saving the shopping cart, assigning a session ID).

    Legal Basis: § 25(2) TDDDG in conjunction with Art. 6(1)(b) or (f) GDPR.

  • Technically Non-Essential Cookies (Analytics & Marketing): These are only set after your explicit, active consent via our cookie consent banner.

    Legal Basis: § 25(1) TDDDG (consent for the end device) and Art. 6(1)(a) GDPR (consent for data processing). You can change your settings at any time with effect for the future via the consent banner.

4. Communication & Contacting Us

Contacting Us (Contact Form or E-Mail)

If you send us inquiries via contact form or e-mail, your details, including the contact details provided by you, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions.

  • Legal Basis: The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the fulfillment of a contract or necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), provided it was requested.

  • Storage Duration: The data sent by you via contact form or e-mail remains with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies. Mandatory statutory provisions – in particular retention periods – remain unaffected.

Use of AI-Driven Services and Chatbots

AI-supported systems and automated chatbots may be used on our website to answer your inquiries efficiently, assist our customer service, and provide interactive assistance.

  • Scope of Processing: When using AI features or chatbots, the content data entered by you (e.g., questions, text prompts), technical metadata, and the chat history are processed to generate a suitable response.

    Security Note: Please do not enter sensitive personal data (such as banking details or passwords) into free-text fields of AI systems.

  • Legal Basis: Processing is based on Art. 6(1)(b) GDPR (if the inquiry serves pre-contractual/contractual fulfillment) or on our legitimate interest pursuant to Art. 6(1)(f) GDPR in an efficient and 24/7 available customer service.

  • Third-Party Providers & Data Processing: Where external AI providers are integrated, processing takes place within the framework of Data Processing Agreements (DPA) pursuant to Art. 28 GDPR. We ensure that your input data is not used for training public AI models by third-party providers.

5. Payment, Shipping, and Order Data

Customer Account and Contract Execution

When you order from us or create a customer account, we process the data you enter (name, address, e-mail address, phone number, order details). Password data is stored exclusively in hashed/encrypted form and is not visible to us.

Legal Basis: Art. 6(1)(b) GDPR (performance of a contract).

Disclosure to Shipping Service Providers

We pass on your data (name, address) to the commissioned transport service provider (e.g., DHL, UPS, GLS, Hermes) for the purpose of delivering the goods (Art. 6(1)(b) GDPR).

The disclosure of your e-mail address or phone number for delivery notifications or coordination only takes place if you have expressly consented to this during the ordering process (Art. 6(1)(a) GDPR). This consent can be revoked at any time.

Payment Service Providers

We integrate payment services from third-party companies on our website to offer you secure and convenient payment methods. When you make a payment, your payment data (e.g., IP address, credit card number, bank details) is transmitted to the respective provider.

Transmission takes place on the basis of Art. 6(1)(b) GDPR (contract performance) and partly on the basis of your consent (Art. 6(1)(a) GDPR). The following services are used on our website:

  • Klarna: Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden. Details: Klarna Privacy Policy.

  • PayPal: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. Details: PayPal Privacy Policy.

  • Visa: Visa Europe Services Inc., German Branch, Neue Mainzer Straße 52–58, 60311 Frankfurt am Main, Germany. Details: Visa Privacy Center.

  • Mastercard: Mastercard Europe SA, Chaussée de Tervuren 198A, 1410 Waterloo, Belgium. Details: Mastercard Privacy Notice.

6. Marketing and Advertising

Newsletter

If you subscribe to our newsletter, we use the double opt-in procedure. Data processing takes place on the basis of your consent (Art. 6(1)(a) GDPR).

  • Service Provider: We use the service provider CleverReach (CleverReach GmbH & Co. KG, CRASH Building, Schafjückenweg 2, 26180 Rastede, Germany) to send the newsletter. Data processing takes place under a Data Processing Agreement (DPA) pursuant to Art. 28 GDPR on servers located within Germany.

  • Revocation: You can unsubscribe at any time via the unsubscribe link at the end of each newsletter or by sending us an informal e-mail.

Direct Mail Advertising

The processing of name and postal address for sending offers by post takes place on the basis of our legitimate interest in direct marketing pursuant to Art. 6(1)(f) GDPR. You can object to this use at any time by sending an informal message to us.

7. Analytics Tools and Tracking

Google Analytics

We use Google Analytics, a web analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

  • Consent Requirement: Use takes place exclusively after your active consent via the consent banner (Art. 6(1)(a) GDPR and § 25(1) TDDDG).

  • IP Anonymization: We use Google Analytics only with activated IP anonymization. Your IP address is shortened by Google within member states of the EU or EWR prior to transmission.

  • Third-Country Transfer: Insofar as data is transferred to Google LLC in the USA, we point out that Google is certified under the EU-US Data Privacy Framework (DPF).

  • Revocation: You can revoke your consent at any time via the consent banner on our site or by using the browser add-on: https://tools.google.com/dlpage/gaoptout.

Google AdSense

This website uses Google AdSense to integrate advertisements. Provider is Google Ireland Limited. Cookies and web beacons are used to analyze visitor traffic.

Legal Basis: Art. 6(1)(a) GDPR (consent via the consent banner).

8. Social Media and Plugins

Social media plugins (e.g., Facebook, X) are integrated on our website. To protect your privacy, we use a privacy-friendly integration (e.g., Shariff solution or two-click solution).

To prevent data from flowing unnoticed to these networks as soon as the page is loaded, plugins are disabled by default. Only when you actively click the plugin (consent pursuant to Art. 6(1)(a) GDPR) will a direct connection to the servers of the respective operator be established.

9. Your Rights as a Data Subject

As a data subject affected by data processing, you have the following statutory rights under the GDPR:

  • Right of Access (Art. 15 GDPR): You have the right to request information about your personal data processed by us.

  • Right to Rectification (Art. 16 GDPR): You can request the immediate correction of incorrect data or the completion of your data stored with us.

  • Right to Erasure (Art. 17 GDPR): You have the right to request the deletion of your data, provided that no statutory retention obligations prevent this.

  • Right to Restriction of Processing (Art. 18 GDPR): You can request the restriction of processing under certain conditions.

  • Right to Data Portability (Art. 20 GDPR): You have the right to receive your data in a structured, commonly used, and machine-readable format.

  • Right to Withdraw Consent (Art. 7(3) GDPR): You can withdraw consent previously granted to us at any time with future effect.

  • Right to Lodge a Complaint with a Supervisory Authority (Art. 77 GDPR): You have the right to lodge a complaint with a data protection supervisory authority.

🚨 RIGHT TO OBJECT (Art. 21 GDPR)

Insofar as your personal data is processed on the basis of legitimate interests pursuant to Art. 6(1)(f) GDPR, you have the right to object to processing at any time on grounds relating to your particular situation.

If your objection is directed against direct marketing (e.g., postal advertising), you have a general right to object, which will be implemented by us without stating a special situation.

For questions regarding data protection or to exercise your rights, please contact us directly using the contact details provided in Section 2.

imprint

Imprint

Unique puzzles games and wooden puzzles

Legal Notice / Imprint

Information according to § 5 DDG:

Knobelholz Spielzeug Manufaktur GmbH

Brandenburger Str. 39

15754 Heidesee

Germany

Represented by: Jens-Uwe Buda (Managing Director)

Contact:

Phone:   +49 (0) 33767 81992

Fax:        +49 (0) 33767 81990

Mobile:  +49 (0) 177 8199200

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Register Entry:

Registration in the Commercial Register.

Registry Court: Amtsgericht Cottbus

Registration Number: HRB 15298 CB

VAT ID:

Value Added Tax Identification Number according to § 27 a Umsatzsteuergesetz (German VAT Act):

DE 342342872

Responsible for Content according to § 18 Abs. 2 MStV:

Jens-Uwe Buda

Brandenburger Str. 39

15754 Heidesee

Germany

EU Dispute Resolution:

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/.

Our email address can be found above in the legal notice.

Consumer Dispute Resolution / Universal Arbitration Board:

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Copyright Notice

The images, logos, graphics, texts, and layout used on this website are subject to German and worldwide copyright law. Any unauthorized reproduction, use, duplication, or distribution of individual content or complete pages in other electronic media or printed publications is prohibited without the express written consent of the rights holder (Knobelholz Spielzeug Manufaktur GmbH). Downloads and copies of this site are permitted for private, non-commercial use only. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected and marked as such.

Disclaimer

Liability for Content

As a service provider, we are responsible for our own content on these pages according to the general laws pursuant to § 7 Abs. 1 DDG. According to §§ 8 to 10 DDG, however, we as a service provider are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under general laws remain unaffected by this. However, liability in this regard is only possible from the time of knowledge of a concrete infringement. Upon becoming aware of such violations, we will remove this content immediately.

Liability for Links

Our offer contains links to external websites of third parties, over whose content we have no influence. Therefore, we cannot assume any liability for this external content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of a violation of the law. Upon becoming aware of violations, we will remove such links immediately.

AI Disclosure

Use of AI-Generated Content
This website occasionally utilizes artificial intelligence tools (e.g., Google Gemini). Any AI-assisted content, including graphics, illustrations, and copy, is thoroughly reviewed and edited to meet our quality and design standards.

 

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