Hello follow us and be member of the new knobelholz.de community. We show you the new wooden puzzle and wooden games in our order list or you check the category all wooden games and all wooden puzzle. We have a special whole sale level for our clients ...
High quality puzzles, brain teasers and games of natural Samanea wood for the whole family. Tricky puzzles and games from Monkey Pod wood in a noble design. We produce 3D and 2D puzzles, puzzle games, dice games, and strategy games from Samanea wood....
Ajongoo is an exciting strategy and entertainment game for 2 to 4 people who play chess with four dices ... that can be entertained very easy or very strategic game, funny and great game, just here the instruction and new game rules for Ajongoo colour cube chess ...
The exciting story of how our most popular game Big Hole turned into the pork game Pig Hole, briefly told here. The Big Hole dice game for the whole family was a popular game until it came to a fixed idea and has been further developed by us, in the team knobelholz.de ....
solution 2D puzzle solutions 3D puzzle packaging systems
solutions for string puzzle rules dice games rules strategy games
We know that it is not always possible to find the solution to solve the puzzle alone. Here is the help. In the category Solutions and Laws, for all our puzzles and games, made by Samanea Holz from Knobelholz.de, you will find the solution for your wooden puzzles or the game guide you are missing. Whenever you think you have now found the right one, it still comes before the last part or the last 2 pieces do not want to fit into the game and so is nothing with the solution of the puzzle or the game. This makes some people crazy and therefore here the solutions to our wooden puzzles from Monkey Pod wood and playing rules to all the games we found so, in the world. We hope that you try to solve a puzzle yourself with fun. But if you could not solve it yourself here finally, to find the right way, our resolutions, in the assumption that you are creative to be it then again alone. Wooden games and puzzles from our Samanea wood, which is also called Rain Tree or Monkey Pod, are really nice to play. All our wooden puzzles and games are environmentally friendly without touching any chemicals and nice touch. All products from our production are made of pure wood and are processed in natural condition and are treated with polish. So, even if you could not solve a puzzle yourself, you have a good time with natural products, made of wood, which sometimes also create headaches. You can find all instructional pages with the respective puzzle resolutions in the respective instructions for the solution, again print.
Have fun and we hope that our gameplay and solution is useful for the puzzle, which you have just not solved. We spend a lot of time to make everything clear so you can understand how the puzzle works. In new instructions, photos, videos and graphics, we will show you even better and more precisely how to solve the puzzle. If something is wrong, please use the Knobelholz.de community and ask for help or contact us with a mail. Thank you for sharing and sharing our information, products and resolutions from our website.
In the strategy game Connect Four, 2 players try to put 4 pieces of their color in a row. The pieces are set alternately and whoever succeeds first to achieve a row of 4 pieces wins ...
Dice Game Horse Racing, a popular dice game for kids. 2 players try by dice to bring the horses in the goal. But how? On the racetrack the horses can run into the ditch and are lost .....
Tock Tock game is played by 2 to 6 persons, who play in teams against each other. Always 2 players form a team, sit diagonally opposite and play together ...
Pig Hole Schweinchenspiel, the most popular dice game by Knobelholz.de with cute and funny pigs. the pig dice game play up to 6 players and they try to get rid of the pigs by rolling the dice. But how? Constantly you get new pigs even you dont want ... when i get a 6 and lose a pig ?
Four wooden cubes with colored dots, similar to a traffic light, should be sorted like this again ...
Snake Cube Level Box solve the türkis level again make a real cube 3x3x3 from the cube snake with solution here ....
Snake Cube Level Box solve the brown level again make a real cube 3x3x3 from the cube snake with solution here ....
Snake Cube Level Box solve the orange level again make a real cube 3x3x3 from the cube snake with solution here ....
Snake Cube Level Box solve the green level again make a real cube 3x3x3 from the cube snake with solution here ....
Snake Cube Level Box solve the blue level again make a real cube 3x3x3 from the cube snake with solution here ....
Snake Cube Level Box solve the red level again make a real cube 3x3x3 from the cube snake with solution here ....
No offensive or proprietary content .... read here ...
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Right of Withdrawal:
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.
To exercise your right of withdrawal, you must contact us
Knobelholz Spielzeug Manufaktur GmbH
Brandenburger Str. 39
15754 Heidesee / Berlin
Telefon: +49 (0) 1778199200
Fax. +49 (0) 33767 81990
by means of a clear statement (such as a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.
In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods.
You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
Model withdrawal form:
(If you want to cancel the contract, please fill out this form and send it back.)
Brandenburger Str. 39
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):
Ordered on (*) / received on (*)
Name of the consumer (s)
Address of the consumer (s)
Signature of the consumer (s) (only when notified on paper)
(*) Please delete what is wrong.
Privacy is very important to us. We comply strictly with the legal provisions of the Federal Data Protection Act and the Telemedia Act in the collection, processing and use. In principle, you can visit our website without leaving any personal data. We only need your personal data such as name, address, e-mail and telephone number when placing your order. Before sending this data to us, we encrypt it using the SSL (Secure-Socket-Layer) method. It is one of the safest and most common methods on the Internet. It is also used for online banking.
What data do we collect?
When surfing without logging in, we do not collect any personal data, but merely set a cookie for the so-called session ID (for the cookies, see the chapter "Cookies" below). If you register as a customer, we collect data by means of the registration forms you fill in, among others. Your name, address, telephone and e-mail, the details of the payment method and the details of your particular order. If you sign up for a newsletter, participate in a contest or other promotion, we may ask you for your name, address, and e-mail address, as we will not be able to view your details until you place an order A possible profit.
Why do we collect your data?
We collect and process your data to maintain our business relationship to provide you with the best possible service to send you the ordered goods to your address, to provide you with convenient access to our products and services, and to provide you with the widest range of services From order to payment. When registering for the newsletter, your e-mail address will be used with your consent for your own advertising purposes, only WE will send you e-mails for new releases and news until you unsubscribe from the newsletter. You may have given the following consent in the course of the ordering process. We would like to point out that you can revoke your consent at any time with effect for the future. "We regularly send you carefully selected offers from our range by e-mail." Your e-mail address will not be shared with other companies. You may object to the use of your e-mail address for promotional purposes at any time by means of informal e-mail. If you do not object, we may use your data when using pseudonyms for the purpose of marketing, market research or the appropriate design of our website. We proceed according to the principle of data parsimony and data avoidance, which means that we collect and use only as much data as necessary for processing the order process and communicating with you, as long as you have agreed to it. This includes, for example, all the data that we have to process in accounting according to legal requirements.
How do we collect your data?
When you shop with us, enter your details such as your address, the delivery address and the payment method you require. For this purpose, you also define a username and a personal password: Your user name and password ensure that only you have access to your profile - you should not make your password accessible to a third party. Your password can not be viewed by us; It is stored encrypted in a database. We store this data with your consent as your personal profile so that you can easily log in with your user name and password when you visit the website. This has the advantage that you do not have to enter your address data again during each ordering process. If you do not agree to this, we will delete the data after the execution of the respective contract and the limitation period of all claims resulting therefrom. In this case, however, you must log in completely for each purchase.
In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in order to optimize the presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your device. Unlike many other websites, however, you can shop with us even if you set your browser so that no cookies are allowed. If you have set your browser to accept cookies, we set a cookie for the so-called session ID. For example, this cookie ensures that information about the contents of your shopping cart can be recalled on your next visit. Your access to your data You always have access to your data stored with us. The data in your profile, such as the payment method and delivery address you have chosen, can be viewed and updated at any time during the ordering process. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:
Internet Explorer ™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
Safari ™: https://support.apple.com/kb/ph21411?locale=en_US
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Opera ™: http://help.opera.com/Windows/10.20/en/cookies.html
Failure to accept cookies may limit the functionality of our website.
When will we pass on your data?
When we pass on data, we do this exclusively to service providers or partner companies, who support us with the order processing and the supply of the customer with information. These partners and service providers, DHL or UPS, may use the information solely to fulfill their duties on our behalf and are obliged to comply with the data protection regulations. How do we protect your data? We have developed organizational and technical measures to reliably protect the data you have received. We urge you to take all possible precautions to protect your data while you are working on the Internet. Make it a habit to change your password often. It is best to use a combination of letters and numbers and make sure you are using a secure, SSL-enabled browser for surfing the Internet. Right of information According to the Federal Data Protection Act, you have the right to free information about your stored data as well as a right to rectification, blocking or deletion of this data.
With your order, your express consent will be given, which we will your e-mail address, in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, to the selected shipping service provider, so that he can contact you before delivery for the purpose of delivery announcement or vote. The consent can be revoked at any time by a message to us or directly to the shipping service provider. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.
E-mail advertising with registration for the newsletter
If you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. to send a DSGVO.
The deregistration from the newsletter is possible at any time and can be done either by a message to the contact option described below or via a dedicated link in the newsletter. After unsubscribing we delete your e-mail address, as far as you have not expressly consented to a further use of your data or we reserve the right to further data use, which is permitted by law and about which we inform you in this statement.
The newsletter is sent as part of a processing on our behalf by a service provider, to which we pass on your e-mail address. This service provider is located within a country of the European Union or the European Economic Area.
Postal advertising and your right to object
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by letter. This serves to safeguard our legitimate interests, which are predominantly justified in the context of a weighing up of interests, in a promotional approach by our customers in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO.
The advertising mailings are provided as part of a processing on our behalf by a service provider, to which we pass on your data.
You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.
Identity and credit check when selecting Klarna payment services
The received information about the statistical probability of a default of payment is used by Klarna for a balanced decision on the establishment, execution or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the contact details below. As a result, we may no longer be able to offer you certain payment options. You can also revoke your consent to the use of personal data against Klarna at any time.
Use of Google (Universal) Analytics for web analytics
For website analysis, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.com). This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in order to optimize the presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Google (Universal) Analytics uses methods that allow you to analyze the use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address will be shortened prior to transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The anonymized IP address provided by Google Analytics within the framework of Google Analytics will generally not be merged with other data provided by Google. After purpose and end of the use of Google Analytics by us, the data collected in this context will be deleted.
Google LLC is headquartered in the US and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Under the agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.
You can prevent the collection of the data (including your IP address) generated by the cookie and related to your use of the website from Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link : http://tools.google.com/dlpage/gaoptout?hl=en
As an alternative to the browser plug-in, you can click on this link to prevent the collection by Google Analytics on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click the link again.
Use of social plugins
Our website uses social plugins ("plugins") from social networks.
If you visit a page of our website that contains such a plugin, your browser connects directly to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted by the respective provider directly to your browser and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are currently not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly allocate the visit to our website to your profile in the respective social network. If you interact with the plugins, for example by clicking the "Like" or the "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information will also be posted on the social network and displayed there to your contacts. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in the optimal marketing of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO.
If you do not want the social networks to assign the data collected via our website directly to your profile in the respective service, you must log out of the corresponding service before you visit our website. You can completely prevent the plugins from being loaded even with add-ons for your browser. With the script blocker "NoScript" (http://noscript.net/).
Data protection for the use of Facebook plugins (like button)
On our pages, plugins from the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA) are integrated. You can recognize the Facebook plugins on the Facebook logo or the "Like" button on our site. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.
If you do not want Facebook to associate the visit of our pages with your Facebook user account, please log out of your Facebook user account.
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. However, in the case of the activation of the IP anonymisation on this website, your IP address will be previously abridged by Google within the Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage against the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent cookies from being saved by setting your browser software accordingly; However, we would point out that in this case you may not be able to fully utilize all the functions of this website. In addition, you can prevent Google from collecting and processing the data (including your IP address) related to your use of the website (including your IP address), as well as the processing of this data by Google by downloading the browser plug-in available under the following link And install: http://tools.google.com/dlpage/gaoptout?hl=en.
This site uses Google AdSense, a Google Inc. ("Google") advertising service. Google AdSense uses so-called "cookies", text files which are stored on your computer and which allow an analysis of the use of the website. Google AdSense also uses so-called Web Beacons (invisible graphics). Through these web beacons, information such as visitor traffic on these pages can be evaluated.
The information about the use of this website (including your IP address) and delivery of advertising formats generated by cookies and web beacons are transferred to a Google server in the USA and stored there. This information may be passed on to Google by Google. However, Google will not merge your IP address with other data you have stored.
You can prevent the installation of cookies by setting your browser software accordingly; However, we would point out that in this case you may not be able to fully utilize all the functions of this website. By using this website you agree to the processing of the data collected about you by Google in the manner described above and for the purpose set out above.
Collection and dissemination of information:
The Google + 1 button lets you publish information worldwide. The Google + 1 button gives you and other users personalized content from Google and our partners. Google stores both the information that you have given +1 for a content, as well as information about the page that you viewed when you clicked +1. Your +1 can be displayed as clues along with your profile name and photo in Google services, such as search results, your Google profile, or elsewhere on Web sites and ads on the Internet.
Google records information about your + 1 activities to improve Google services for you and others. To use the Google + 1 button, you need a globally visible, public Google profile, which must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name can also replace a different name that you used when sharing content through your Google Account. The identity of your Google profile can be displayed to users who know your e-mail address or have other identifying information from you.
Use of the information collected:
Functions of the Twitter service are integrated on our sites. These features are offered by Twitter Inc., Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" feature, the websites you visit are linked to your Twitter account and shared with other users. This data is also transmitted to Twitter.
You can change your privacy settings on Twitter in the account settings at http://twitter.com/account/settings.
Contact and your rights
As a victim, you have the following rights:
according to Art. 15 GDPR, the right to demand information on the personal data processed by us in the scope specified therein;
in accordance with Art. 16 DSGVO the right to demand without delay the correction of incorrect or complete personal data stored with us;
according to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless further processing
to exercise the right to freedom of expression and information;
to fulfill a legal obligation;
for reasons of public interest or
to assert, exercise or defend legal claims
according to Art. 18 DSGVO the right to demand the restriction of the processing of your personal data, as far as
the accuracy of the data is disputed by you;
the processing is illegal, but you reject its deletion;
we no longer need the data, but you need it for asserting, exercising or defending legal claims or
You filed an objection against the processing in accordance with Art. 21 GDPR;
according to Art. 20 DSGVO the right to receive your personal data, which you have provided us, in a structured, common and machine-readable format or to request the transfer to another person responsible;
according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
For questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint.
Entries referred to § 5 TMG:
Knobelholz Spielzeug Manufaktur GmbH
Brandenburger Str. 39
Herr Jens-Uwe Buda
+49 (0) 33767 81992
+49 (0) 33767 81990
registration in the commercial register.
register court:vAmtsgericht Cottbus
register number: HRB 15298 CB
VAT identification number in accordance with §27 a Umsatzsteuergesetz:
DE 342342872 StNr. 049/112/04733
The European Commission provides a platform for out-of-court online dispute resolution (OS platform), available at https://ec.europa.eu/odr.
In the event of a dispute over a consumer contract, we do not take part in a dispute settlement procedure before a consumer arbitration board. For us there is no obligation to participate
Kobelholz Spielzeug Manufaktur GmbH
Brandenburger Str 39
The images, logos, graphics and texts used in this Internet presence and the layout of the Internet pages are subject to worldwide copyright laws. Unauthorized reproduction, use or dissemination of individual contents or complete pages are prosecuted both under criminal and civil law. Any duplication or use of these images, logos, diagrams and texts in other electronic media or in printed publications is not permitted without the consent of the intellectual as well as the legal owner Knobelholz.de GmbH.
As a service provider, we are responsible for our own content on these pages according to the general laws according to § 7 Abs.1 TMG. According to §§ 8 to 10 TMG, however, we as service providers are not obliged to monitor transmitted or stored third-party information or to investigate circumstances which indicate an illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. Liability in this respect, however, is only possible from the time of knowledge of a concrete infringement. If we become aware of any such infringements, we will immediately remove such content.
Our offer contains links to external websites of third parties on whose content we have no influence. Therefore, we can not assume any liability for these third-party contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the content of the linked pages is not reasonable without concrete indications of an infringement. If we become aware of legal violations, we will immediately remove such links.
The content and works created by the site operators on these pages are subject to German copyright law. The copying, processing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this page are only permitted for private, non-commercial use. Insofar as the content on this site has not been created by the operator, the copyrights of third parties are respected. In particular contents of third parties are marked as such. If you are nevertheless aware of a copyright infringement, we ask for a corresponding note. If we become aware of legal violations, we will immediately remove such content.
1. The following general terms and conditions apply to all business relationships between the seller and buyer (customer). The version valid at the time the contract is concluded (order) is decisive.
2. Consumers within the meaning of these terms and conditions are natural persons with whom a business relationship is entered into without a commercial or independent professional activity being able to do them justice. Entrepreneurs in the sense of self-employed activity are natural and legal persons or partnerships with legal personality, with whom a business relationship is entered into and who act in the exercise of a commercial or independent professional activity.
Customers in the sense of these terms and conditions are both consumers and entrepreneurs.
The presentation of the products in the online shop is not a legally binding offer, but a non-binding invitation to the customer to submit an offer to conclude a purchase contract. By clicking the "Buy Now" button, by email, telephone, fax or other communication channels, the customer submits a binding offer to conclude a purchase contract (order) for the goods contained in the shopping cart.
1. The offers of the seller are non-binding. Technical and other changes are reserved within reasonable limits.
2. The order is made in the following steps:
1- Selection of the desired goods
2- Confirm by clicking the "Add to Cart" button
3- Check the information in the shopping cart
4- Activate the "Checkout" button
5- Registration in the internet shop after registration and entering the registration details (e-mail address and password).
6- Check again or correct the data entered.
7- Binding dispatch of the order.
Before submitting the binding order, the consumer can return to the website on which the customer's details are recorded and correct or correct input errors by pressing the "Back" button contained in the internet browser he is using after checking his details Close the Internet browser to cancel the ordering process.
3. Immediately after sending his order, the buyer receives a confirmation email from the seller stating that the seller has received the offer. This "order confirmation" does not yet constitute acceptance of the offer. The offer can only be accepted by the seller by sending the customer a written "dispatch confirmation" or a "dispatch confirmation" in text form (letter or email). The receipt of the "shipping confirmation" by the customer is decisive. The seller can also accept the offer by delivering the ordered goods to the customer. The access of the goods to the customer is decisive here. Furthermore, the seller can accept the offer by requesting payment from the customer, stating the respective order. If the customer has opted for the payment method direct debit, if it is offered, the seller can accept the offer by collecting the total price from the customer's bank account. The time at which the customer's account is debited is decisive. If several of the variants shown are available, the contract is concluded when the first variant occurs.
4. The seller is entitled to accept the contract offer contained in the order within three days of receipt by the seller. The seller is also entitled to refuse to accept the order after checking the creditworthiness of the customer. The seller is entitled to reduce the order to a normal household quantity.
5. The conclusion of the contract is subject to the reservation that, in the event of incorrect or improper self-delivery, not or only partially. In the event of non-availability or partial availability of the service, the customer will be informed immediately. The consideration, if already paid, will be refunded.
6. The contract text will be saved by the seller and will be sent to the customer in addition to the legally valid terms and conditions by email after the contract has been concluded.
The seller is entitled to make partial deliveries and partial invoices if this is reasonable for the customer. If additional transport costs arise due to the partial delivery, these are borne by the seller. Unless otherwise agreed, delivery will be made to the delivery address specified by the customer, which can also be different from the billing address.
If the total purchase price of the individual order of the customer is EUR 51 or more, the seller delivers free of charge to Germany.
If the total purchase price of the customer's individual order is EUR 100 or more, the seller delivers free of charge to Europe.
All deliveries are sent insured as a package, in a cardboard box. The price of postage is calculated by weight. At the cheapest shipping price, in a delivery up to 2 kg, the seller calculates the shipping costs as follows:
|Germany till 2kg
|Austria till 2kg
|EU till 2kg
|Switzerland till 2 kg
Russia till 2 kg
| 12,90 €
|Rest of the world till 2 kg
Die jeweiligen tasächlichen Versandpreise, welche nach dem Gewicht errechnet worden sind für jede einzelne Bestellung, werden im Warenkorb angezeigt.
Die gekauften Artikel werden innerhalb von 1-2 Werktagen nach Zahlungseingang versendet.
Lieferzeit, innerhalb Deutschlands, beträgt 2-3 Werktage, wenn die Artikelbeschreibung keine anderen Angaben zur Lieferzeit enthält.
Lieferzeit, innerhalb Europas´s , beträgt 3-7 Werktage, wenn die Artikelbeschreibung keine anderen Angaben zur Lieferzeit enthält.
Lieferzeit, außerhalb Europas´s, beträgt 5-30 Werktage, wenn die Artikelbeschreibung keine anderen Angaben zur Lieferzeit enthält.
You can find our complete shipping costs and delivery conditions here: Shipping costs
Customs or import fees are charged to the customer; the seller has no influence on these fees and cannot predict their amount. If a certificate of origin is required for the dispatch of the goods, which the customer must immediately inform the seller, the delivery can be delayed by 6-8 weeks. In the customs forms for parcels in countries outside the EU, the value of the items contained in the delivery is listed by product type. If the order is a gift (the consignment must have a German sender / donor, not the address of the seller), the package will be labeled 'gift'; the prices / value of the goods will still be in the customs form expelled.
1. Ownership of the seller's goods is usually transferred to the buyer immediately, as delivery is generally only made against prepayment. The following regulations apply to exceptional cases in which delivery is made before receipt of payment.
2. In the case of consumers, the seller reserves ownership of the goods until full payment has been made. For companies, the seller reserves the ownership of all claims from an ongoing business relationship.
3. Until the transfer of ownership to the buyer, the customer is obliged to treat the goods with care. If maintenance and inspection work is required, the customer must carry this out regularly at his own expense.
4. Until the transfer of ownership to the buyer, the customer is obliged to notify the seller immediately of third-party access to the goods, for example in the event of attachment, as well as any damage or destruction of the goods. The customer must also immediately notify the seller of a change of ownership of the goods as well as a change of residence.
5. The seller is entitled to withdraw from the contract if the customer behaves contrary to the contract, in particular in the event of a delay in payment or in the event of a breach of an obligation under clauses 3 and 4 of this provision, and to demand the return of the goods.
6. The entrepreneur is entitled to resell the goods in the ordinary course of business. He already assigns the claim to the seller in the amount of the invoice amount, which accrues to him from the resale against a third party. The seller accepts the assignment. After the assignment, the entrepreneur is entitled to collect the claim. The seller reserves the right to collect the claim itself as soon as the entrepreneur fails to meet his payment obligations and is in default.
7. The processing and processing of the goods by the entrepreneur is always done in the name and on behalf of the seller. If processing is carried out with objects not belonging to the seller, the seller acquires co-ownership of the new item in relation to the value of the goods delivered by the seller, to the other processed objects. The same applies if the goods are mixed with other things that do not belong to the seller.
1. Consumers (for definition see section 1.2 of the business and license conditions) have a right of withdrawal in accordance with the distance selling regulations.
2. Further information on the right of cancellation can be found in the cancellation policy of the provider, which is available at the following link: Right of cancellation
1. The price offered is binding. The price for consumers includes the statutory sales tax and can be shown separately at the request of the customer, provided that the goods are not subject to differential taxation in accordance with Section 25a (2) UStG or unless otherwise - e.g.. for commission transactions - a separate ID is excluded.
For entrepreneurs, the prices are net and do not include VAT. By submitting the VAT identification number of a company based in the EU, delivery and billing take place without calculation of the statutory VAT. For other deliveries to the EU territory, the sales tax applicable at the time of delivery is calculated and shown.
When shipping, the sales price plus shipping costs is understood, which unless otherwise stated in the offer or otherwise requested by the customer is currently € 4.50 for an insured package, up to 2 kg.
The customer does not incur any further costs when ordering by using the long-distance communication means. The customer can pay the price by cash on delivery, invoice (only with prior special written agreement), PayPal or prepayment. The seller is free to exclude one or more payment methods.
2. When purchasing on account, the customer undertakes to pay the amount plus shipping costs within 7 days of receiving the service. After this period the customer is in default of payment
During the delay, the consumer has to pay interest on the debt of 8% above the base rate. The seller reserves the right to demonstrate and assert higher damage caused by delay.
3. The customer has the right to offset only if his counterclaims have been legally established and recognized by the seller. The customer can only exercise a right of retention if his counterclaim is based on the same contractual relationship.
The European Commission provides a platform for online dispute resolution (OS), which you can find under the following link: https://ec.europa.eu/consumers/odr/
In the event of a dispute over a consumer contract, we do not participate in a dispute settlement procedure before a consumer arbitration board. For us there is no obligation to participate.
1. For consumers, the risk of accidental loss and accidental deterioration of the goods sold also passes to the consumer when the goods are handed over.
2. In the case of entrepreneurs, the risk of accidental loss and accidental deterioration of the goods is transferred to the entrepreneur when the goods are handed over, when the goods are dispatched to the freight forwarder, the carrier or the person or institution otherwise responsible for carrying out the dispatch.
3. When downloading and sending data via the Internet, the risk of loss and change of data passes to the customer when the network interface is exceeded.
4. The handover is the same if the customer is in default of acceptance.
1. Consumers have the choice of whether the supplementary performance should take the form of rectification or replacement delivery. The seller is entitled to refuse the type of supplementary performance chosen if it is only possible with disproportionate costs and the other type of supplementary performance remains without significant disadvantages for the consumer.
In the case of companies, the seller initially provides a guarantee for defects in the goods by rectification or replacement delivery.
2. If the rectification fails, the customer can in principle choose between a reduction in the remuneration (reduction), cancellation of the contract (withdrawal) or compensation instead of performance. If the customer chooses compensation instead of the service, the liability restrictions according to § 9 numbers 1 and 2 apply. However, the customer is not entitled to withdraw from the contract if there are only minor defects.
3. Entrepreneurs must notify the seller of obvious defects in writing within a period of one week from receipt of the goods, otherwise the assertion of warranty claims is excluded. To meet the deadline, it is sufficient to send the notification in good time. The entrepreneur bears the full burden of proof for all requirements for claims, in particular for the defect itself, for the time at which the defect was found and for the timely notification of the defect.
4. The warranty period for consumers is two years from delivery of the goods. The warranty period for entrepreneurs is one year from delivery of the goods. The warranty period for used items is one year from delivery of the goods.
1. In the event of slightly negligent breaches of duty, the seller's liability is limited to the foreseeable, typical, direct average damage. This also applies to a slightly negligent breach of duty by the legal representative or vicarious agent of the seller. We are not liable to the company for slightly negligent breach of insignificant contractual obligations.
2. The above limitations of liability do not affect the customer's claims arising from product liability.
3. If the seller provides access to other websites with links, the seller is not responsible for the content contained therein. The seller does not adopt the third-party content. If the seller becomes aware of illegal content on the external websites, the seller will immediately block access to these pages.
4. The customer releases the seller from all disadvantages that the seller may suffer from third parties due to damaging actions of the customer - regardless of whether intentional or negligent.
To the complete data protection declaration
1. The customer is informed about the type, scope, location and purpose of the collection, processing and use of the personal data required for the execution of orders as well as about his right of withdrawal for the use of his anonymized profile for the purposes of advertising, market research and the needs-based design of the Service has been taught in detail. The seller assures that the personal data will only be used for purposes that serve to process the business on which these general terms and conditions are based. The seller reserves the right to contact the customer regarding product developments that are of interest to the customer using the data that became known to the seller in the course of the transaction. The seller excludes the transfer of data to third parties.
2. The customer expressly consents to the collection, processing and use of personal data. He has the right to withdraw consent at any time with effect for the future.
1. In the event that the seller is unable to provide the service due to force majeure (especially war, natural disasters), the seller is released from the obligation to perform for the duration of the hindrance. If the seller is unable to carry out the order or delivery of the goods for longer than a month due to force majeure, the customer is entitled to withdraw from the contract.
The customer has no other rights in this connection.
1. The law of the Federal Republic of Germany applies. For consumers who do not conclude the contract for professional or commercial purposes, this choice of law only applies insofar as the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer is habitually resident.
The provision of the United Nations Convention on Contracts for the International Sale of Goods does not apply.
2. If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is the seller's place of business. The same applies if the customer has no general place of jurisdiction in Germany or if his place of residence or habitual residence is not known at the time the lawsuit is filed.
Should individual provisions of the contract with the customer, including these general terms and conditions, be or become ineffective in whole or in part, this shall not affect the validity of the remaining provisions. The completely or partially ineffective regulation is to be replaced by a regulation whose economic success comes as close as possible to the ineffective one.
German law applies to the exclusion of the UN purchase law.
If the purchaser is a full merchant, the place of jurisdiction for all claims in connection with the business relationship is the seat of Holz-People. Holz-Menschen is also entitled to sue at the general place of jurisdiction of the customer.
If after conclusion of the contract the customer moves his domicile or his usual place of residence from the area of application of the Federal Republic of Germany, the place of jurisdiction for all disputes arising from this agreement is the seat of Holz-People. The same applies if the customer is domiciled or habitually resident abroad.
The wording of the contract and these conditions in German is authoritative.