Accessibility Statement
Knobelholz Spielzeug Manufaktur GmbH is committed to making its website accessible in accordance with the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz – BFSG) and the technical requirements of European Standard EN 301 549 (WCAG 2.1, Conformance Level AA).
This Accessibility Statement applies to the website: https://www.knobelholz.de
Compliance Status
This website is partially compliant with the requirements of the BFSG and EN 301 549 due to the exceptions listed below. We are continuously working to improve the accessibility of our online shop and services for all users.
Non-Accessible Content
The content listed below is currently not fully accessible for the following reasons:
-
PDF Documents and Downloads:
Some older PDF files (e.g., product manuals, puzzle solution guides, or catalogs) are not yet structured accessibly. New documents are being progressively prepared in an accessible format.
-
Image Descriptions (Alt Texts):
Due to our extensive product catalog, a few individual product images or decorative graphics may currently have incomplete or missing alternative text descriptions. We are continuously revising our image descriptions.
-
Videos and Animations:
Certain embedded product or explanatory videos may currently lack closed captions or audio descriptions.
If you encounter barriers that prevent you from accessing any content on our website, please contact us directly. We will gladly provide the required information in an alternative, accessible format.
Preparation of this Accessibility Statement
This statement was prepared on August 11, 2026.
The assessment of accessibility is based on a self-assessment performed by our company.
Feedback and Contact Information
Have you noticed any accessibility issues or barriers regarding content on our website? Or do you have questions about accessibility? Please feel free to get in touch with us:
Knobelholz Spielzeug Manufaktur GmbH
Brandenburger Str. 39
15754 Heidesee / OT Friedersdorf
Germany
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +49 (0) 177 8199200
Enforcement Procedure / Conciliation Body
If you do not receive a satisfactory response after contacting us, you may contact the competent enforcement body. They will assist you in enforcing your rights regarding accessibility:
Conciliation Body under the German Equal Opportunities for Persons with Disabilities Act (BGG)
Schlichtungsstelle nach dem Behindertengleichstellungsgesetz
at the Federal Government Commissioner for the Matters of Persons with Disabilities
Mauerstraße 53
10117 Berlin, Germany
Phone: +49 (0) 30 18 527-2805
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.